This guide will help you locate and access your parking pass ahead of your event.
1. Check Your Inbox for JustPark
- After your order is placed, JustPark will send a confirmation email containing a sign-in link to view your pass.
- Sender: JustPark
- What to look for: A link inviting you to sign in and view your parking pass
Missing the email? No need to track it down — you can skip straight to the login page at https://eventpass.justpark.com/login.
2. Log In to JustPark
- Whether you're using the link from your email or going directly to the login page, you'll need to sign in to continue.
- Already have an account? Log in using the email address tied to your order
- New to JustPark? Create an account on the same login page — just make sure to use the email address from your order so your pass is properly linked
3. Find Your Pass
- Once you're logged in, follow these steps to locate your pass:
- Select My Passes from the left-hand menu
- Click into Events
- Choose Upcoming
Your parking pass for the event will be listed here, ready to view.
4. Get Ready for the Lot
- You have two options for pulling up your pass when you arrive:
- Option A: Mobile Browser Log back into your JustPark account from your phone's browser and return to My Passes > Events > Upcoming to pull up your pass for scanning.
- Option B: JustPark App Download the JustPark app (available on the App Store and Google Play), sign in with the same order email, and find your pass under the same My Passes > Events > Upcoming path.
Either method works — just make sure your pass is loaded and ready before you reach the lot entrance.
A Few Reminders
- Your JustPark account must use the same email address as your original order, or your pass won't show up
- Pull up your pass before you arrive at the lot rather than waiting until you're at the gate
- A charged phone goes a long way — make sure your battery is good to go before heading out
Still Need Help?
If you run into issues, start a live chat with us. Our team will confirm your pass details and guide you through setup.
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