If your tickets were sent via Ticketera, this guide will help you locate the transfer, accept it, and view your tickets for entry.
1. Check for the Ticket Transfer Email
Once the transfer is initiated, Ticketera will email you directly.
The email is sent from
no-reply@ticketera.comSubject:
“Tickets to (Event Name) have been transferred to you”
Open the email and select Complete Transfer to proceed.
Can’t find the email?
Check your spam, junk, or promotions folders
Search your inbox for “Ticketera” or “transferred”
Step 2: Complete the Transfer on Ticketera’s Website
Clicking the link in the email will take you to Ticketera’s site, where you’ll be asked to finish the transfer.
Depending on the event, you may need to:
Sign in or create a Ticketera account
Follow the prompts shown on screen to accept the tickets.
Step 3: Find and View Your Tickets
After the transfer is completed:
Your tickets will appear under Upcoming Events
Tap the event to view your tickets and scannable barcodes
These barcodes are what will be used for entry at the venue.
Good to Know
Tickets can be scanned directly from your mobile device.
If available, saving tickets to your mobile wallet can make entry faster.
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