Cannot Attend an Event

Modified on Mon, 6 Oct at 10:47 PM

What if I can't attend an event after ordering tickets?

We understand plans change. Because listings displayed on Tickets-Center are fulfilled on a third-party platform, your order is committed to the licensed reseller as soon as it’s confirmed. Fulfillment begins immediately, so all sales are final and orders can’t be changed, modified, or canceled (except as required to comply with applicable law).


What You Can Do Instead

Even though we can’t reverse the sale, you still have a few ways to make sure your tickets don’t go to waste:

  1. Resell Them – If your tickets are eligible for transfer, you can list them on a trusted resale site like Lysted (Tickets-Center.com does not provide resale services).

  2. Give Them to Someone You Know – Many tickets can be transferred digitally to a friend or family member.

  3. Check Your Insurance – If you purchased Allianz ticket protection during checkout, review your policy to see if you qualify for a claim.


Still have questions about your options?
Chat with our team—we can review your order and help you find the best way to use your tickets.

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