Accessing Tickets Transferred Through AdmitOne

Modified on Tue, 22 Sep at 2:00 PM

If your tickets were sent via AdmitOne, this guide will help you locate the transfer, claim your tickets, and view them for entry.


1. Check for the Ticket Transfer Email

Once your tickets are sent to you, AdmitOne.com will email you directly.

  • Look for an email with a link to accept your tickets
  • The email will reference the event you've been sent tickets for

Open the email and select the link to accept your tickets.


Can't find the email?


2. Sign In to View Your Tickets

Clicking the link in the email will take you to AdmitOne's ticketing site. Depending on your account status, you may need to:

  • Sign in using the email address the tickets were sent to
  • Sign up and create an account if you don't already have one

Follow the prompts shown on screen to view your tickets.


3. Find and Claim Your Tickets

Once signed in:

  • Click My Account in the top right corner, then select "I'm an Attendee"
  • Navigate to Orders or Purchased Items
  • If your seating information shows "Unclaimed", tap the ticket details to claim them

Once claimed, your mobile barcodes will appear. These barcodes are what will be used for entry at the venue.


Helpful Reminders

  • Always sign in or sign up using the email tied to your order
  • Claim any "Unclaimed" tickets before arriving at the venue
  • Tickets must be scanned directly from your mobile device — printed copies are not accepted

Need Assistance?

If you're unable to claim your tickets, sign in to your account, or have questions about using them at the venue, reach out via live chat. We're happy to help make sure everything goes smoothly.

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